Welcome to the Future of Insight

Hello world!
What does the future of market research look like?

Of the many possible development paths available, which are the most desirable and which are the most likely?

Welcome to the Future of Insight, dedicated to exploring these questions and thinking deeply about the industry and where it is going.

Feel free to read recent interviews on the topic and add your own thinking to the discussion on the Community Insights page.

2010 Honomichl 50

21 June 2010

The Honomichl 50 Rankings are out as of late last week. AMA members can read the full report here. GreenBook has some good topline coverage here. Key points: 1. 2009 US revenue for the top 50 fell 3.5%, with Harris Interactive dropping 24% and Gfk (-11.7%), Synovate (-12.4%) and Ipsos (-7.3%) all struggling through this recession. [...]

One Possible Research Future: Epidemiology

15 June 2010

In my analysis of plausible market research futures, one that I come back to frequently is what I call the “epidemiology future.” By this I mean the application of memetics to marketing campaigns utilizing research and testing techniques. Memetics is the application of the viral analogy to the world of ideas. The idea is the virus [...]

MR Evolutionary Stages

15 June 2010

Here at Future of Insight we’ve been spending a lot of time recently discussing the evolutionary stages of market research. For a complementary perspective, I recommend watching the following interview with Simon Chadwick: http://www.youtube.com/watch?v=6clSVeVhU_c Our views are very similar. While much of the industry as it is currently defined is still in the “Asking Epoch” defined by the survey, [...]

See more articles in the archive

2019 Project

MR Agency Futures

Posted on 13 June 2010

Reading Joel Rubinson’s excellent post over at his ARF blog, recalls some futuring I’ve been doing around the likely evolution of the industry.
Rubinson takes a look at the evolution of the ad agency and applies this evolutionary footpath to MR with media buying the analog to the data collection side of the business and creative [...]

AAPOR

MR Millennials Update

Posted on 23 January 2010

Tom Ewing has an update to his thinking regarding Millennials in MR.
There was such a great response to his question (Are the kids alright?) that he revised and extended his remarks.
It is worth reading the comments.
I maintain that there is plenty of young talent in the industry, but that these talented folks in their 20s [...]

Business of Research

Research Industry Trends (RIT) Report Coming Soon

Posted on 12 June 2010

The Research Industry Trends (RIT) Report is coming soon, and it promises to be quite revealing.
Tom Anderson promos the RIT a bit over at Next Gen Market Research. It’s worth a look.
The top two concerns are:
1. The non-representative nature of online samples
2. Quality of online sample is worse than most believe
Clearly these [...]

Delphi Process

Strategic Foresight

Posted on 11 January 2010

I have believed since the late 1990s that there will eventually be a merger of market research with the more future-oriented “strategic foresight”. In fact, you can read my thinking about this here. (See pages 8 and 16.)
A new Boston Consulting Group report supports this thesis.
You can read it all here.
But, I highly [...]

ESOMAR

High Impact Research

Posted on 17 March 2010

Ian Lewis has an exceptionally good piece in March’s Research World.
Ideally, it should be read in tandem with his January Quirk’s piece titled “Ten keys to increasing the impact of research” and with his comments on this website.
Although I highly recommend that you read (and re-read) Ian’s piece in Research World and draw [...]

Eye Tracking

Mobile EyeTracking

Posted on 25 June 2010

Eyetracking for research purposes is still in its toddler phase. We are getting great data, but are learning how to interpret it.
Until now eye tracking was mostly done via a computer screen with a built in eye tracking device at its base. This worked very well, but it required the participant to sit [...]

Future

2010 Honomichl 50

Posted on 21 June 2010

The Honomichl 50 Rankings are out as of late last week.
AMA members can read the full report here.
GreenBook has some good topline coverage here.
Key points:
1. 2009 US revenue for the top 50 fell 3.5%, with Harris Interactive dropping 24% and Gfk (-11.7%), Synovate (-12.4%) and Ipsos (-7.3%) all struggling through this recession. [...]

Insight

Profiling a Market’s Social Technology Behavior

Posted on 23 January 2010

Over at Forrester’s groundswell Josh Bernoff details his profiling technique for a market’s social technology behavior.
This appears to be a solid profiling technique and useful in understanding where a market is regarding social media.
Click here for the chart.

Listening

Measuring the Future of Market Research

Posted on 03 June 2010

Will 50% of the work being done at market research firms today become “unnecessary” in three years?
Marshall Toplansky, President of WiseWindow, explores this question and scans the horizon of market research in a new MRA Alert article. For those MRA members, I highly recommend reading Toplansky’s article titled “Measuring the Future of Market Research.”
Reading [...]

MROCs

Renaming “MROCs”

Posted on 12 June 2010

As most market researchers know, MROCs are “market research online communities.” But, since “market research online communities” is such a mouthful, most have taken to the acronym “MROC.”
After a series of great discussions with several peers in New York, I began thinking about the MROC name and brand. With my flight delayed on [...]

Overview

RESPECT

Posted on 24 December 2009

One of the challenges that vexes the market research industry is a perceived lack of respect among the buyers of its product.
Advertising Age pondered this issue on September 24, 2007, and it is worth a read. The author, Jack Neff, does an exceptional job of spelling out the isues at hand.
Key quote:
“It’s a [...]

Possible Futures

One Possible Research Future: Epidemiology

Posted on 15 June 2010

In my analysis of plausible market research futures, one that I come back to frequently is what I call the “epidemiology future.”
By this I mean the application of memetics to marketing campaigns utilizing research and testing techniques.
Memetics is the application of the viral analogy to the world of ideas. The idea is the virus [...]

Preferred Futures

Mental Marketplaces

Posted on 27 February 2010

Joel Rubinson’s blog recently noted the concept of “mental marketplaces.” As opposed to physical markets for a specific product, “mental marketplaces” are all the companies and brands a consumer associates freely with a particular space. This is exceptionally interesting.
So, for example, Rubinson writes that:
“The ‘mental marketplace’ changes the rules of competition; your brand [...]

Quality Deliverables

Questions of the Day

Posted on 07 January 2010

In the Research Industry Trends Report 2009 Leonard Murphy asks two important questions:
1. “How long can a healthy industry operate on low margin with insufficient resources? The strain is already apparent as many shops have closed their doors since 2008.”
2. “What should be done to support a perception that research is a [...]

Quirk's

RESPECT Part II

Posted on 24 December 2009

Perhaps the finest summary of the challenge the industry has in regards to its gravitas is Greg Rathjen’s piece in the December 2008 edition of Quirk’s.
Here, Rathjen asks, “When do we stop identifying with Rodney Dangerfield?”
It is well worth a read here.
Key quote:
“I suppose what I am building up to is my own reverse [...]